CISLNIK is a large IT company, one of the leaders in its market.

The company has been experiencing a lack of sales lately and needed a system to improve the efficiency and transparency of the sales team workflow.

The difficulty was that CISLINK works with large corporate clients, that is why the sales process is quite complex, and the sales cycle is very long.

• Increase sales department workflow transparency.
• Automate routine operations.
• Increase the efficiency of the sales department.

• The process that existed in the company was described.
• Together with the Customer, proposals were developed for its optimization and restructuring.
• On the basis of Bitrix 24, a corporate portal and a CRM system were developed and implemented, which required significant improvements.
• Integrations with the existing infrastructure of the company were configured.
• The sales process was set up, KPIs and control points were set.
• Created consolidated sales reports.
• The system was integrated into the existing IT infrastructure of the company.
• Necessary trainings were carried out, as well as control of employees knowledge.

• Increased efficiency and transparency of the work of sales managers.
• Data from disparate sources is collected into a single source of truth.